Why is the electric step on my motor home not working?

The electric step on my motor home is not working. It works on two switches out and in. It is also linked to the ignition. When the ignition is on it retracts. I believe it also works off a remote control. I have had the step pulled apart and there is nothing mechanically wrong.

What happens if your RV step is not working?

CAUTION: Never work under an RV automatic electric step. Serious injury can occur if the steps extend or retract unintentionally. Always remove power from the steps of your motorhome or travel trailer before working on them. The most common issues electric RV steps face are not retracting and not extending properly.

Why are the gears on my electric steps not working?

It could be that the gears are stripped on the motor (they’re plastic), so it only extends to where the bad spot is on the gears. If you can hear the motor spinning when the steps are stopped, that’s likely the problem. You could still have a bad controller, but in my experience, that’s the least likely possibility.

What happens if I leave the electric step out?

If the step is left out it will also go in when the key is turned in the ignition. I believe it also works on a remote control on my key ring but I don’t remember using it. It’s two years since I used the van because of health. But it had stoped working before I stopped using it.

Why are my steps not working in my motor home?

If so your step will not operate. You might also have a bad magnetic switch in your door, if so again your step won’t operate. Let us know what you find. Most steps run off the engine battery so you can turn off the house and still get in and out of the motor home. You might want to check fuses for the steps.

It could be that the gears are stripped on the motor (they’re plastic), so it only extends to where the bad spot is on the gears. If you can hear the motor spinning when the steps are stopped, that’s likely the problem. You could still have a bad controller, but in my experience, that’s the least likely possibility.

What to do if your steps are not working?

Do not forget to check for faulty parts or bad connections to the door switch sensor and the on/off switch to the steps. If you still cannot determine what the problem is then contact the step manufacturer and/or Jayco for help. If that fails to bring results, then you will have to take the RV to a competent RV repair facility. Hope that helps.

How can you tell if your step motor is working?

First verify that the magnet in the door and door frame switch are aligned. They should line up when the door is closed. Then check if power is getting to the step motor. Disconnect the power cable from the motor. Then use a multi-meter to check for a DC voltage reading of around 12 volts when the door switch is activated.

How does electric step work on Rapido motorhome?

(My Rapido motorhome has a Thule electric slide-out step with two separate operating switches, one extending the step and the other retracting it. If it has been extended, the step will automatically retract when the vehicle’s engine is started.

What are the steps on an electric RV?

Electric RV Steps: Automatic and Manual Automatic RV Steps. Automatic RV steps automatically extend when the door opens and immediately retract on their own as soon as the door closes. This is made possible thanks to the magnetic switch located at the bottom part of the frame and door. They also automatically retract when you start the ignition.

The electric step on my motor home is not working. It works on two switches out and in. It is also linked to the ignition. When the ignition is on it retracts. I believe it also works off a remote control. I have had the step pulled apart and there is nothing mechanically wrong.

How does a step motor on a motorhome work?

At this stage the step motor will have 12V +ve applied to both wires and consequntly will stop. Releasing the manual switch will apply 12V -ve to one side of the motor, which will then wind back in until SLIGHTLY after the limit switch operates, and releases the relay.

CAUTION: Never work under an RV automatic electric step. Serious injury can occur if the steps extend or retract unintentionally. Always remove power from the steps of your motorhome or travel trailer before working on them. The most common issues electric RV steps face are not retracting and not extending properly.

What to do if your step motor is not working?

Start by making sure you have power to the step motor. Then trace the wiring all the way to the battery. You are looking for loose or broken wires, poor continuity, bad grounds, or blown fuses. Do not forget to check for faulty parts or bad connections to the door switch sensor and the on/off switch to the steps.

At this stage the step motor will have 12V +ve applied to both wires and consequntly will stop. Releasing the manual switch will apply 12V -ve to one side of the motor, which will then wind back in until SLIGHTLY after the limit switch operates, and releases the relay.

Why is the step motor on my RV not working?

If a positive or negative voltage is present when the door switch is activated, then the step motor is getting power, but not working. The step motor is likely bad and needs to be replaced. WARNING: Be careful where you place your hands and arms when reconnecting plugs on the step.

How does electric step on motor home work?

There is a switch inside the door, one for step out, one for step in. If the step is left out it will also go in when the key is turned in the ignition. I believe it also works on a remote control on my key ring but I don’t remember using it. It’s two years since I used the van because of health.

Why does my electric motorhome step not retract?

Thanks Since you noted that your powered electric motorhome step does have power it may not be a fuse that is giving you the trouble. Depending on the system you have there could be a fuse in the main power panel or in the wiring between the battery and step controller or motor.

What should the voltage be on an automatic step RV?

Disconnect the power cable from the motor. Then use a multi-meter to check for a DC voltage reading of around 12 volts when the door switch is activated. NOTE: It’s not important whether the voltage is positive or negative. The motor rotates in the reverse direction when the polarity is reversed (negative voltage).

Start by making sure you have power to the step motor. Then trace the wiring all the way to the battery. You are looking for loose or broken wires, poor continuity, bad grounds, or blown fuses. Do not forget to check for faulty parts or bad connections to the door switch sensor and the on/off switch to the steps.

Where is the override switch on an automatic step?

The magnetic switch is located in the lower portion of the door frame and is triggered when a magnet in the door passes in front of it. If the magnet in the door is not perfectly aligned with the switch in the door frame when the door is closed the step won’t activate. Switch #2 (override switch).

If the step is left out it will also go in when the key is turned in the ignition. I believe it also works on a remote control on my key ring but I don’t remember using it. It’s two years since I used the van because of health. But it had stoped working before I stopped using it.

What to do if your step system is not working?

If you have a manual step system then the repair might be simple. Start by lubricating all the moving parts, and visually inspect all the parts. Look for obstructions and bent or broken parts. If there is an obstruction then remove it. If there is a bent part, straighten it or replace it. A broken part may be difficult to replace.